Refund Policy
Last updated: December 2024
No Refunds Policy
All sales are final. We do not offer refunds for purchases made through 1 Dollar Passport Photo.
Why We Don't Offer Refunds
Our service is designed to ensure you're completely satisfied with your photo before you pay:
Preview Before You Pay
You can fully process your photo and preview the final result with a watermark before making any payment. This allows you to verify the quality, cropping, background removal, and compliance checks meet your expectations.
Because you have the opportunity to review your processed photo before purchasing, we consider the purchase decision to be fully informed. Payment is only required when you're ready to download the watermark-free version.
What You Can Do Before Paying
- Upload and reprocess your photo as many times as needed
- Preview the full result with background removed and proper cropping
- Review compliance check results
- Try different photos until you find one that works best
- Choose your preferred country and document type
Only pay when you're fully satisfied with the preview.
Important Reminder
While our service validates photos against known government specifications, we cannot guarantee acceptance by any government agency. Requirements may vary and change over time. Always verify your photo meets current official requirements before submitting to authorities.
Technical Issues
If you experience a technical issue that prevents you from downloading your photos after payment (such as the download link not working), please contact us within 24 hours with your payment confirmation. We will work to resolve the issue and ensure you receive your photos.
Contact Us
If you have questions about this policy or need assistance with a technical issue, please visit our Contact Page.