Portugal Passport Photo Maker, 35x45 mm

The official requirements

The Portuguese electronic passport (passaporte eletrónico) is issued by the IRN — Instituto dos Registos e do Notariado — and follows the ICAO 35×45 mm biometric standard. The spec:

• Size: 35×45 mm, portrait
• Background: plain white or very light uniform colour, no shadows or pattern
• Head size: roughly 32–36 mm chin to crown (70–80% of frame height)
• Eyes: between 50% and 70% from the bottom of the photo
• Expression: neutral, mouth closed, both eyes open, looking straight at the camera
• Glasses: not allowed unless medically necessary with a signed doctor’s note; frames must never cover the eyes
• Recency: taken within the last 6 months
• Colour: colour photo, even lighting, no filter, no retouching

A digital file kept on hand should be a JPEG of at least 413×531 pixels (up to 826×1062), under 500 KB. In practice most applicants in Portugal never hand a photo over at all — the biometric station at the IRN or Loja do Cidadão captures the image live, and the spec above is what that capture is judged against.

How to take a compliant photo

If you are applying at a consulate, at one of the airport passport shops, or just want a back-up file in case the live capture fails, a phone shot done well will pass. The setup that works:

1. Stand about 1.5–2 metres in front of a plain white or very pale wall. A pale grey or off-white wall reads as compliant; a textured or coloured wall does not.
2. Light yourself evenly from the front — face a window, or use two soft lamps either side. Overhead light casts shadows under the eyes and chin and is the biggest cause of self-shot rejections.
3. Have someone else take it from chest height, straight on. Selfies distort facial proportions and frame the head wrong.
4. Look at the camera, neutral expression, mouth closed, both eyes open, hair clear of the eyes.
5. Crop to 35×45 mm with your head filling 70–80% of the height — or upload the shot to a tool that crops and validates the head ratio for you.

Turn off any “beauty” or portrait-mode smoothing on the phone before shooting — the IRN treats retouched photos as non-compliant.

Why photos get rejected

For the live capture at a Loja do Cidadão the operator simply retakes until it passes. For photos you bring yourself (consulates, mailed applications, airport passport shop appointments), the IRN rejects the same handful of problems:

• Glasses on — even prescription glasses. Take them off unless you have a certificado médico.
• Wrong head size — head must occupy roughly 70–80% of the frame height. Re-crop or change distance.
• Off-white or patterned background — a beige wall or a shadow on a white wall both fail. Move further from the wall or replace the background.
• Non-neutral expression — closed mouth, relaxed face.
• Shadows on the face — re-shoot facing a window.
• Filter or beautify applied — phone smoothing counts. Disable it.
• Hair across the eyes — pin it back.
• Photo older than six months — must reflect your current appearance.

What to wear (and not wear)

Glasses derail more Portuguese passport photos than any wardrobe choice: the IRN wants them off unless you carry a certificado médico, and “I always wear them” is not a reason it accepts. With that settled:

Avoid: sunglasses, hats and caps, hoods, headphones or earbuds, uniforms (military, police, emergency services), and large jewellery near the face. A white or pale top blends into the background — wear a darker, solid colour.

Fine: ordinary everyday clothing in a contrasting colour, light makeup that doesn’t change your appearance, hearing aids and daily medical devices, and religious head coverings worn daily for religious reasons (the face must remain fully visible from chin to forehead, with both edges of the face showing).

The glasses rule trips up more applicants than any other clothing choice. If you wear them every day, take them off — the IRN does not accept “but I always wear them” as a reason to keep them on.

Where to get your photo

Inside Portugal the default is to let the IRN or Loja do Cidadão take it live at your appointment — no separate photo trip. If you are renewing from abroad, applying via consulate, or want a printed back-up:

For an in-Portugal first-time passport or renewal, the most common path is: book the IRN/Loja do Cidadão appointment, walk in with no photo, and let the operator capture one. A separate photo shop visit is only worth it if you also need ID-card or visa photos. Online is the right answer for diaspora applicants whose consulate asks for printed photos.

Submitting your photo

Portugal captures the photo through three channels: a Loja do Cidadão, IRN office, or airport passport shop in person, an Espaços Cidadão self-service kiosk for some renewals, or a consulate abroad.

In Portugal — Loja do Cidadão, IRN office, or airport passport shop (Lisbon/Porto, by appointment) — The standard route. You book an appointment, present your Cartão de Cidadão, pay the fee, and the operator captures your photo, fingerprints, and signature at the counter. You do not normally bring a photo. If you want the operator to use a photo you took, ask at the start of the appointment — acceptance is at their discretion and the photo must meet every rule above.

Espaços Cidadão self-service kiosks — A growing number of Espaços Cidadão host the Quiosque do Cidadão for some renewals. Where passport renewal is supported, the kiosk captures the photo on the spot.

Consulates and embassies (diaspora applications) — Portuguese nationals abroad apply through their consulate. Some consulates have biometric stations and capture the photo live; others ask you to bring printed 35×45 mm photos meeting the spec. Check your consulate’s page before booking — Brazil, France, Luxembourg, the UK, the US, Canada, and South Africa each operate differently.

The photo rules are the same across all three channels — only the capture method changes.

Babies, kids & special situations

Infants and young children follow the same rules as adults — no pacifier, no toy, no hands or arms in the frame, head straight, eyes open, mouth closed. For babies who cannot sit unaided, lay them on a plain white sheet and shoot from directly above. A parent or legal guardian must attend the appointment with parental-responsibility documentation.

Religious head coverings are permitted if worn daily for religious reasons; the face must remain fully visible from the bottom of the chin to the top of the forehead, with both edges of the face showing.

Glasses for medical reasons — A certificado médico covering a condition such as recent eye surgery lets you keep glasses on for the photo. Frames still cannot cover the eyes and there must be no glare on the lenses.

Portuguese nationals abroad apply through their consulate. The 35×45 mm spec does not change; the capture channel does. Diaspora applicants in Brazil, France, the UK, the US, Luxembourg, Canada, and South Africa make up the largest share of consular renewals — confirm with your consulate whether to bring prints or rely on in-house capture.